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Payment terms

Last reviewed 2026-05-17. Served live at /legal/payment.

This page summarises the billing terms for the hosted eudr.dev instance operated by Vortx AI Private Limited. It complements the Terms of Service, the Refund Policy and the Service Level Commitment.

Prices and charges are exclusive of taxes unless stated otherwise. The Customer is liable for all taxes, duties and similar government levies applicable to its jurisdiction. Charges are non-cancellable and non-refundable except as expressly provided in the Refund Policy or as required by applicable mandatory law.

1. Pricing model

The hosted service is pay-on-pass: the Customer is charged only when the engine compiles a negligible-verdict DDS that is ready to file. Non-negligible assessments and indeterminate runs are issued as evidence but carry no charge.

The current schedule (net of VAT):

skill	EUR	x402 (USDC atomic)	partial on flag
`eudr.compliance.dds.compile`	4.99	4_990_000	yes
`eudr.deforestation.plot_check`	0.99	990_000	no
`eudr.legality.country_check`	0.49	490_000	no
`eudr.receipt.verify`	0	0	n/a

Once billing is enabled it will also be mirrored on the agent card under each skill's pricing block.

2. Currency and taxes

Item	Default
Display currency	EUR (also USD via x402 in atomic USDC)
Settlement currency	EUR for PayPal Orders v2; USDC for x402
VAT / GST	Quoted net of VAT/GST. The Provider invoices in compliance with the place-of-supply rules applicable to the Customer's location. EU B2B customers with a valid EU VAT id receive a reverse-charge invoice (Art. 196 of the VAT Directive); customers without a valid id are charged at the rate applicable to the place of supply.
Indian GST	For Customers established in India, IGST/CGST/SGST applies per the Provider's GSTIN and the place-of-supply rules of the IGST Act.
Withholding tax	Where applicable mandatory withholding applies to a Customer's jurisdiction, the Customer is responsible for the withholding; the Provider will issue a credit against the invoice on receipt of the corresponding tax certificate.

3. Payment methods

Two settlement channels are integrated into the engine. Neither is enabled on the hosted instance yet — compiles are currently free ("Free during preview" in the console) and no charges accrue. When billing launches, the channels are:

PayPal Orders v2 — for human-facing payments. The Customer authorises an order via the PayPal-hosted flow; the engine captures on a successful compile. Card data never reaches the engine; the vault token id stored against the account is the only payment artefact retained on our side. PayPal acts as an independent data controller for the buyer's payment data (see Sub-processors).
x402 (agent-facing) — atomic on-chain settlement in USDC via the configured facilitator. The agent card advertises the challenge surface; downstream agents settle automatically per call.

Additional channels for enterprise customers (bank transfer against an invoice, SEPA direct debit, etc.) are available on request via avijeet@vortx.ai. The Provider will confirm in writing what is supported at the time of the request.

4. Invoicing

For pay-on-pass charges, the receipt is issued by the payment processor (PayPal or x402 facilitator) at the moment of capture. Tax invoicing for the Customer's jurisdiction (where applicable) is handled either by the processor or by the Provider on request to avijeet@vortx.ai.

Enterprise customers on a periodic plan (negotiated separately) are invoiced per the terms of their order form.

5. Late payment

Pre-launch placeholder — the late-payment workflow below is drafting intent and will be finalised before the hosted service opens to invoiced enterprise customers.

For enterprise / invoiced plans only, the Provider intends to send a written reminder after the due date and, after a further notice period, suspend service until the invoice is settled. Statutory interest may be applied per the law of the Customer's jurisdiction (Reg. (EU) 2011/7 on combating late payment in commercial transactions for EU-resident Customers; the corresponding Indian commercial-law provisions otherwise). Pay-on-pass charges settle at compile time and are not subject to this section.

6. Refunds, chargebacks, cancellation

See the Refund Policy. In short:

Defect-driven refunds within 14 days of compile.
A "first compile" 24-hour cool-off for new accounts.
Service-credit refunds tied to the Service Level Commitment.
Chargebacks should be preceded by an email to avijeet@vortx.ai.

7. Price changes

Pricing for new compiles may change. The schedule on the agent card and the README is authoritative; changes take effect on publication for new compiles only and never retroactively against compiles already issued. Enterprise customers receive 30 days' written notice before a change applies to their negotiated plan.

The Provider reserves the right to introduce, change or discontinue any pricing tier at any time subject to the notice obligations stated above; nothing in this policy locks the Provider into any particular price.

8. Data after termination

After account closure the Provider retains:

the audit-aggregate columns required by Reg. 2023/1115 Art. 4(3), 9(1), 12(5) — HS code, country, quantity, verdict, receipt CID, DDS reference — for 5 years;
payment metadata required by applicable tax law (the exact retention is set by the Customer's and the Provider's tax-residency rules and is documented at the time an invoice is issued) — vault token id, invoice id, settlement amount; no card data is ever stored on the Provider's side.

The scenario JSON, Annex II body, and signed receipt payload are erased on account deletion (GDPR Art. 17), except where Art. 17(3)(b) requires them to be retained under the regulation. The Privacy Notice is the operative document on retention.

9. Contact

Billing questions, invoicing requests, dispute notices: avijeet@vortx.ai.

Provider: Vortx AI Private Limited (see Imprint).