Support

Questions about checking plots, connecting an agent, a result that looks wrong, or a data-protection request. A person reads these.

Other routes

• Security. Report a vulnerability using the topic above, or follow security.txt.
• Data protection. Access, erasure and portability requests are answered within one month, as Article 12(3) requires. The privacy notice sets out what we hold.
• Documentation. Much is already answered in the knowledge base and the methodology.

What happens to what you send

Your message, your email address, and your name if you give one, are stored so we can answer and so we can see an unanswered enquiry as unanswered. We keep an answered enquiry for two years and then delete it. We record a network prefix rather than your full IP address, which is enough to recognise a flood and not enough to identify you. No third-party spam or analytics service is involved, and nothing here leaves our own systems.